home | faqs | contact us
Synchrony Home
> FMLA Guide Download
   The Employer's
   Guide to FMLA,
   published by
   MetLife®, is a
   helpful tool for
   corporate
   benefits and human
   resource professionals.

   Click here to download

> Brochures
   - National Accounts
     Synchrony Partnership
   - Smart Companies
Synchrony @ Work
HOW SYNCHRONY WORKS

How Synchrony works to help employees return to work
Whenever there's a claim, the Synchrony team works closely with the employee, employer and physician as appropriate every step of the way.

- A call to a single 800 number initiates any type of workers compensation or disability claim, as well as requests for family and medical leave.

- Electronic case assignment and triage facilitates prompt identification of claim type (occupational, non-occupational, FMLA) and start of eligibility assessment.

- Using best practices and proven processes, each claim is managed with a primary focus: to return the employee to work as soon as medically appropriate.

- Continuous claim tracking and reporting keeps everyone informed of claim status as appropriate.

- Effective claim case management helps achieve employee work readiness and productivity.

To see how this process works, Click Here for The Life of a Claim.

The Travelers Companies, Inc.

Travelers Privacy Policy   |   MetLife Privacy Policy   |   Legal Notices MetLife

© 2007 The Travelers
Indemnity Company
One Tower Square
Hartford, CT 06183
All Rights Reserved

Synchrony® is integrated absence management, which includes group disability insurance or services from MetLife, workers compensation insurance from The Travelers Indemnity Company and/or its property casualty affiliates, and may include family and medical leave administration from MetLife. Synchrony is a registered trademark of Travelers Insurance Group Holdings Inc., and MetLife, Metropolitan Life Insurance Company NY, NY. Travelers Indemnity Company, One Tower Square, Hartford, CT 06183.

© 2007 Metropolitan Life
Insurance Company
200 Park Avenue
New York, NY 10166
All Rights Reserved

L05077W1R
(exp1207) MLIC-LD